BroadChain has learned that on April 16, Claude quietly rolled out new identity verification requirements.
Users may now be asked to provide a government-issued ID and a real-time selfie when accessing certain features, undergoing platform integrity checks, or for compliance purposes.
This makes Claude the first mainstream AI chatbot to implement such a verification process.
Anthropic clarified that the data is used solely to confirm a user's identity and is currently only applied to a small subset of accounts flagged for suspicious activity, potential fraud, or policy violations.
The verification is handled by their partner, Persona. The submitted data is stored on Persona's encrypted servers and is not used for model training.
This move has drawn criticism from some privacy-focused users.